Podcast 46 - Extraordinary Customer Service

I have just posted Show 46 and I am  thrilled that it is an interview with Mark Sanborn, author of The Fred Factor. He talks through

How to deliver Extraordinary Customer Service

How you don't need a title to be a leader

How to motivate yourself if you are demotivated at work

How to work for a great leader

Mark is a wonderful speaker,takes out all the jargon and inspires us all to achieve higher performance. To check out more behind the Fred Factor story, here is the link.

We have a wonderful array talent coming up in the next few weeks so don't miss a show by subscribing to The Engaging Brand - http://www.podcastfm.co.uk/podcast.rss?id=54

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