Customer Service Tips from a Child

I bet I am not the only person who has felt completely exasperated from a child - one that seems to enjoy in sending your emotions into the stratosphere, and one that sends you crazy from delighting in doing the absolute opposite of what they are supposed to....please back me up otherwise I will feel a dreadful human being :)

But you know we could all learn from how a child turns you from a coiled spring to a proud, loving human being again.

• They smile that smile that makes you feel like a million dollars
• They suddenly do something so surprisingly good that you see the goodness in them again
• They give you a little gift that although totally useless....which makes you feel special.
• They give you a hug, say they are sorry.....all for free but the value is immense.

Now I wonder if customer service was run by children, that they smiled down the phone, that they surprised you with something you weren't expecting, that they gave a little free gift, that they hugged you emotionally...wonder what it would be like?

We spend our early life wanting to be older...maybe we should spend our adult life building the childlike innocence into our personal brand?