I like gadgets, like the way that they can help me...but a couple of weeks ago I got the new O2 Xda Orbit 2 mobile phone to review - no strings attached .
Firstly, I have to congratulate the agency, VCCP as I think they have done a great job with their outreach program and also the xda blog for the phone. They have kept communication going for instance, last weekend I emailed Steve with a question - the reply came Saturday night...now that is someone trying to engage me, putting customer serivce first...not just doing his job!
Hmmm I thought well, I need a new phone so let's have a look. What happened next shocked me!
I opened the box and fell in love with this phone....really! I mean this is a sexy, sophisticated phone, sin the mould of the iPhone. I found myself ripping open cables etc to get this up and running. For the last 2 weeks I have been using it and I absolutely love it....It is easy to use, light, functionality is great, setup is easy, it does everything well. Even the battery life is good.
I spend a lot of time on the road and this phone makes it easy to stay productive, but in a way that makes does not make me feel technology because I have to...but because I want to...just showing how an outreach program can convert a Virgin customer to an O2 customer!
My only issue now is how to transfer, I don't find the O2 site easy, I don't find the tariffs easy, I find I have to click on numerous links without ever finding the information that I want! Also, I have 5 months to go on my Virgin contract...so should I transfer? Should I not let my heart rule my head...
(For detailed 4winmobile technical review click here)