Show #161 - Psychology of Conversations Pt2

Show 161 of The Engaging Brand leadership and marketing podcast is ready just for you. To subscribe or listen on your PC now - both for free, you don't need to download anything - it is all explained at the end of the post.

This is the second part of the conversation I had with Alison Hardingham who is a business psychologist and also an Associate Professor at Henley Management College. Alison runs Yellow Dog Consulting and has published 7 books on her field.

If you haven't listened to the first part of the interview then here is the link to Show 160 - The Psychology of Conversations Pt 1.

Today we talk about

How we develop a good conversation

Can you have a conversation with more than one person

How to engage a person in a conversation

Conversational skills for social media

If you have feedback for me on the show or topics that you would like me to cover then e-mail me at anna@theengagingbrand.com or hop over to Facebook group for The Engaging Brand.

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Comments

[Anna Farmery]

Ron

Glad you enjoyed the show despite the audio quality. I love the idea of proving yourself right, sounds so wrong in a way yet it clearly changes the mindset before you start the conversation

Thanks for stopping by

[Ron Hurst]

Anna

A great "conversation" I found myself agreeing with much of what you discussed with Alison. It was nice to hear an affirmation of the way I enter into "difficult" conversations. I always start with how could I know the motive of the other person. Lets start with a question to find out rather than an accusation. This has an excellent effect since it is respectful yet a clear approach to a potentially damaging event.

Ron