10 C's of Employee Engagement

1. Be clear about your expectations
2. Be clear about their expectations
3. Be consistent to the values. Values are for all and are not optional depending on your job title!
4. Be clever in recruitment. It is not about filling a position it is about creating value for both the company and the person.
5. Be creative and flexible to new solutions.
6. Be caring. Engagement comes through person to person -  not title to title. To get the best out of people at work you need to care about the whole person not just the job.
7. Be aggressive with complexity. Complexity kills organisation and saps the energy of the teams. Cutting complexity increases engagement every time.
8. Be communicative. Be open to both talking about aims and ambitions but also open to listening to ideas and concerns. Communication is always two way...one way is the quickest way to disengage people. That is why I believe social media has a real role to play in employee engagement.
9. Be a coach rather than a manager. Ask the questions, develop their thinking and give them freedom and support to succeed.
10. Be a collector of talent. Talent will help you succeed or fail. Talent should never be feared but used as your fuel for your own self development. Be proud of a team which is perceived to be better than you! It is a strength not a weakness....