Oct 03, 2006

What is wrong with management meetings! OK so you have been there - results are down, morale is low, quality is an issue. So what does the company do - calls a management meeting to give a strong hard message about how the managers need to pull their socks up and pull back the deficit? I rarely see this work and here is why The "good" managers just become disillusioned because they see "bad" managers getting away with under performance. The "bad" managers either don't know what to do, or don't see that they are "bad" Leaders are blaming the management instead of saying hey we have made some mistakes, we recognize that and we need your help to get out of it. What works is: Individual feedback on specifics and coaching for them to improve. If they don't then you need to address. Each leader needs to sit down with their direct reports and understand the roadblocks and then work tirelessly to get rid of them. Good performance should be celebrated and rewarded. Back to basics...with each leader sitting down with each direct report and explaining the vision. Working out how they fit into that vision and working together on an action plan for clear improvement targets. Meeting face to face (if possible) weekly or fortnightly at a push to review HONESTLY the progress. But bad leadership rarely faces up to their deficiencies, and also are too scared to deal with poor performance. Justifying themselves with fearing losing all that person's experience. If there is one core part of leading a successful company it is setting high standards, and working WITH the team on achieving it. This needs honesty, authenticity, involvement, visibility.

Anna Farmery

Social Marketing Architect, Speaker, Author and in spare time completing PhD on the future of the social business model

The Typepad Team

Become a Fan

Recent Comments