May 24, 2007

Show # 085 - Reinventing the Customer Experience

Show 85 of The Engaging Brand is up and running. Remember, you don't need an iPOD to listen! You can listen on your computer or download to an MP3 player and subscribe so that you NEVER miss a future episode...all for FREE! Sign up at the bottom of the post.

Today's show is an interview with Jonathan Tisch who is the Chairman and CEO of Loews Hotel and a global leader in the travel and tourism industry. Famed for building strong and lasting connections with countless customers every day, Jonathan shares his thoughts on how to reinvent the customer experience, thoughts which you can read more about in his book Chocolates on the Pillow aren't Enough

If you have feedback on the show - record an audio message by clicking on the recorder on the right hand side of this blog or e-mail me at [email protected]

You may have noticed I have added a iPod link to all my shows (Left side of blog so that you can look back over the last shows)
You can also listen on-line or subscribe to the show through Blubrry or iTunes and if you like the show why not leave a review on your favorite directory site!
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24 May 2007 20:07:29 | Pod Casts

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Anna Farmery

Social Marketing Architect, Speaker, Author and in spare time completing PhD on the future of the social business model

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