Jun 25, 2008

Show #174 - Citizen Marketers Show 174 of The Engaging Brand leadership and marketing podcast is ready just for you. To subscribe or listen on your PC now - both for free, you don't need to download anything - all explained at the end of the post. I am a member of the Society for Word of Mouth marketing social network and wanted to get Jackie Huba one of the founders onto the show to discuss how to engage with the citizen marketers. Jackie's magical blog Church of the Customer is one of the most respected marketing resources and well worth checking out. The interview covers How Web 2.0 is an intersection of technology, pop culture and marketing Do people engage with social media because they want a voice or because the technology is free and accessible? Does social media reduce the risk of failure for business? How to balance transparency with keeping the brand protected Is citizen marketers a niche concept? Is there a danger of listening to the 1% commenters and extrapolating that to change your business? Are citizen marketers outsourcing the outsourcers? What drives citizens marketers? Why do people want to share and support online and yet it is difficult to get people to share inside a company? Does the democratisation of the web threaten the fabric of our society? How visibility is affecting public figures How difficult is it for corporate brands to add community, word of mouth, engagement to an existing website? Tips on how to engage customers in your community If you have feedback for me on the show or topics that you would like me to cover then e-mail me at anna@theengagingbrand.com or hop over to Facebook group for The Engaging Brand. or the new room set up on Friendfeed How you can listen to the Engaging Brand 1) You can listen on your PC now without downloading any software just click here and it will take you to the blubrry page.Then press the play button! 2) You can subscribe to the show via iTunes or 3) If you use a different podcatcher then you can subscribe using the following http://www.podcasternews.com/feeds/enbr.xml Message from Sponsor “Online Meetings Made Easy with GoToMeeting Try it Free for 45 days use Promo Code Podcast”

Anna Farmery

Social Marketing Architect, Speaker, Author and in spare time completing PhD on the future of the social business model

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