Jan 10, 2010

10 C's of Employee Engagement

  1. Be clear about your expectations
  2. Be clear about their expectations
  3. Be consistent to the values. Values are for all and are not optional depending on your job title!
  4. Be clever in recruitment. It is not about filling a position it is about creating value for both the company and the person.
  5. Be creative and flexible to new solutions.
  6. Be caring. Engagement comes through person to person -  not title to title. To get the best out of people at work you need to care about the whole person not just the job.
  7. Be aggressive with complexity. Complexity kills organisation and saps the energy of the teams. Cutting complexity increases engagement every time.
  8. Be communicative. Be open to both talking about aims and ambitions but also open to listening to ideas and concerns. Communication is always two way...one way is the quickest way to disengage people. That is why I believe social media has a real role to play in employee engagement.
  9. Be a coach rather than a manager. Ask the questions, develop their thinking and give them freedom and support to succeed.
  10. Be a collector of talent. Talent will help you succeed or fail. Talent should never be feared but used as your fuel for your own self development. Be proud of a team which is perceived to be better than you! It is a strength not a weakness....
Thankyou

10 Jan 2010 18:38:36 | Employee Engagement

3 Comments

Kylie Johnson

Really interesting post Anna. Should be compulsory reading for all managers!

Posted by: Kylie Johnson | Jan 11, 2010 at 05:23 AM

Anna Farmery

Unfortunately the ones who should be reading it are the ones most likely not to be reading this post....nothing to learn!! Aaagh the paradox of life!!

Posted by: Anna Farmery | Jan 16, 2010 at 01:23 PM

Mike Klein

3 T's of Engagement

1) engagement is a Two-way street--not just about employees

2) there are different Types of engagement--it isn't just about happy productivity; sometimes, it's people grappling with innovation, sometimes it's people just putting in their eight-hours without any grief

3)successful engagement means Treating people like adults--rather than leaving expectations about the future intentionally unclear

Posted by: Mike Klein | Jan 16, 2010 at 05:42 PM

The comments to this entry are closed.

NEXT POST
Snow way to create change.... So here is the irony, I have lived in this house for 7 years and hardly ever spoken to the people around me. Over the last couple of weeks it has snowed like crazy and I have met so many people, laughed with them, made friends, helped them clear snow etc It made me think how we can be shy at making friends, how we can live in a community rather than be part of a community, how a shared problem brings people together. Of course there are lessons for social media but there are also lessons for change initiatives at work. People can hide in their cubicles/offices, people can forget the importance of a shared vision, people can forget that when faced with problems....if we face it together we are stronger. Instead there are closed door meetings and announcements...rather than openness and shared conversations. The more open we all are in business, then the more likely we are to change together. The more conversation and 'mucking in' we do, the more likely disaster can be avoided. And as much as I hate shoveling snow, the teamwork and leg pulling makes it enjoyable....change initiatives don't succeed because they are launched with a severe warning of doom...change initiatives work when job titles are replaced with shared understanding, shared belief that together ...we are stronger
PREVIOUS POST
Show 279 - Jack Trout on Marketing Show 279 of The Engaging Brand leadership and marketing podcast is ready just for you. To subscribe or listen on your PC now - both for free, you don't need to download anything - all explained at the end of the post and brought by our sponsor: GotoMeeting Hold your meetings online for just $49/mo. Try GoToMeeting FREE for 30 days. I am delighted to be joined by Jack Trout one of my favourite marketing authors and strategists. Jack has written a new book called Repositioning which looks at how companies need to evolve their marketing strategies to secure future growth. We discuss Do people overcomplicate marketing? What Jack means by repositioning? How to evolve your marketing brand over time. How to recognise a marketing strategy going wrong The importance of living and thinking outside the company How to create innovation How to be innovative within functions Is there a risk of changing for change sake How to win the argument for change How to develop your marketing skills Don't forget to subcribe to the show in iTunes or on the Blubrry site. If you have feedback for me on the show or topics that you would like me to cover then e-mail me at [email protected] or join me on twitter. How you can listen to the Engaging Brand 1) You can listen on your PC now without downloading any software just click hear to listen to the latest marketing podcast 2) You can subscribe to the show via iTunes or 3) If you use a different podcatcher then you can subscribe using the following http://www.podcasternews.com/feeds/enbr.xml

Anna Farmery

Social Marketing Architect, Speaker, Author and in spare time completing PhD on the future of the social business model

The Typepad Team

Search

Become a Fan

Connect with me on

Recent Comments